• What is The PUMA Press Centre site?
  • The PUMA Media Centre brings you an aggregation of multimedia materials, high resolution photography, HD and SD video, and links to related material on PUMA.
  • I am interested in a piece of content in The PUMA Press Centre site. What are some of the ways that I can fully experience it?
  • When the multimedia panel showcases a piece of content, it offers you a full range of viewing options, complete with a full screen option and a slideshow capability for images.



    In addition to these features, you will see one or more options to interact with the currently featured content. These options are listed here with a brief description of what they do.
    1. 1. Download it | Click "Download", tell us a bit about yourself, and then go ahead and download the available content in your preferred file format(s).
    2. 2. Get more info | Click "More Info" to learn more about the content and see related media.
    3. 3. Embed a video | Click “Embed” to generate a single video embed code which can be used on other sites.
    4. What is RSS and how can I use it?
    5. The RSS feeds deliver you real-time information on the topics you are interested in. With The PUMA Media Centre, the Rss feeds will provide you with late breaking assets/multimedia and brand new content for the topics and sections on the site. The best part is YOU choose the topics that YOU want to follow and our feeds will bring it to you as it happens. Simply click the RSS button on any section and select from one of the various subscription options.

      You can copy the feed url from the field or click the XML button to access the xml directly for ingestion via most other newsreaders or "aggregators".
    6. Why do I see the "Get ADOBE FLASH PLAYER" button when I click a piece of content to showcase it?


    7. Seeing this button just means that you don't have the required Flash player plugin installed in your browser. Clicking this button will guide you to the trusted AdobeTM site where you can follow simple steps to install the plugin.

      Do note that the All Media Panel is mobile compatible and will appear on your iOS devices.
    8. How can I access broadcast quality video?
    9. All stories in The PUMA Media Centre site will indicate both the quantity and formats (streaming, SD and HD) of the available video files. Alternatively, if you click on "Advanced Search" at the top of the right-hand navigation panel, you can specify which video formats you'd like to search for in the "Videos Containing" search control box.
    10. How do I download files?
    11. Click on the piece of content you would like to download. This will open the multimedia panel which will feature the selected content. Click the "Download" button, tell us a bit about yourself, and then go ahead and click one of the available file format(s). This will activate the Download Queue and start your download.
    12. What is the Download Queue?
    13. The Download Queue organizes and tracks the files you download from The PUMA Media Centre. For each file being downloaded, the Download Manager displays the file's name and size, the time remaining before completion, the location where the file was downloaded from, and the date of the download. The Download Manager will keep a history of your downloads until you click CLEAR COMPLETE as described below.
    14. What can I do with the Queue Manager plug-in?
    15. In addition to keeping information about all of your downloads in one place, the Queue Manager plug-in adds the following features to the Download Queue:

      • • PAUSE ALL: Use this option to pause all active downloads.

      • • RESUME ALL: This feature resumes all paused downloads.

      • • CLEAR COMPLETE: If you'd like to remove the records of all completed or cancelled downloads, click the CLEAR COMPLETE button on the top control bar.

      • • Open the file: When a download has finished, you can double-click on the file to open it.

      • • Pause: You can pause an individual download that is currently being downloaded by clicking the Pause button beside the file. Pausing a download allows you to give priority and bandwidth to other downloads so they can complete sooner.

      • • Cancel: This feature allows you to interrupt and cancel downloading for a specific file.
    16. How do I get the Queue Manager plug-in?
    17. Click “DOWNLOAD NOW” in the Download Queue’s footer:


      This will take you through the Queue Manager plug-in install process as described below.
    18. What are the system requirements for the Queue Manager plug-in?
      • Operating systems:
      • • Windows Server 2003 (32-bit)
      • • Windows Server 2008 (64-bit)
      • • Windows XP 32-bit (SP2 and SP3)
      • • Windows Vista 32-bit (SP1 and SP2)
      • • Windows XP 64-bit
      • • Windows Vista 64-bit
      • • Windows 7
      • • Mac OS X 10.5+, 10.6

        Browsers:
      • • Internet Explorer 6, 7, 8
      • • Firefox 2.x, 3.x (tested up to 3.5)
      • • Safari on Mac OS (tested up to 3.1.2)
      • • Google Chrome (tested up to 1.0)
    19. How do I install the Queue Manager plug-in?
    20. Select your browser / operating system combination from the list below for help on how to install the Queue Manager plug-in.
      1. Internet Explorer / Windows
        Firefox / Windows
        Google Chrome / Windows
        Safari / Windows
        Safari / Mac OSX
        Firefox / Mac OSX
        Google Chrome / Windows
      2. Installation on Internet Explorer / Windows
      3. 1. After clicking the link to install the Queue Manager plug-in, you will see this dialogue window:
      4. 2. After clicking "Save", the Internet Explorer Download window will appear. Once the file is completely downloaded, Click “Run”:
      5. 3. When asked, click “Yes” to allow the program to be installed.
      6. Follow the on-screen directions from the installer to complete installation. When installation completes, the enhanced Download Queue will open in your browser window and your first file will start downloading.
      7. Installation on Firefox / Windows
      8. 1. After clicking the link to install the Queue Manager plug-in, you will see this dialogue window:

      9. 2. After clicking "Save File", the Firefox Downloads window will appear. Once the file is completely downloaded, double-click it to start the Installer.
      10. 3. Clicking "Run" will begin the process.
      11. 4. When asked, click “Yes” to allow the program to be installed.
      12. Follow the on-screen directions from the installer to complete installation. When installation completes, the enhanced Download Queue will open in your browser window and your first file will start downloading.
      13. Installation on Chrome / Windows
      14. 1. After clicking the link to install the Queue Manager plug-in, this message will appear at the bottom left corner of your window.
      15. 2. After clicking "Save", the file will download. Once it has completed, you'll see the file ready for you to access. Click on the name of the file to begin the installation.
      16. 3. Clicking "Run" will begin the install process.
      17. 4. Click “Yes” to allow the program to be installed.
      18. Follow the on-screen directions from the installer to complete installation. When installation completes, the enhanced Download Queue will open in your browser window and your first file will start downloading.
      19. Installation on Safari / Windows
      20. 1. After clicking the link to install the Queue Manager plug-in, you will see this dialogue window:
      21. 2. Click "Run". You will see the security dialog asking if you'd like to run the file:
      22. 3. Click “Yes” to allow the program to be installed.
      23. Follow the on-screen directions from the installer to complete installation. When installation completes, the enhanced Download Queue will open in your browser window and your first file will start downloading.
      24. Installation on Safari / Mac OSX
      25. 1. After clicking the link to install the Download Queue plug-in, the Safari Downloads window will appear:
      26. 2. Once the file is completely downloaded, double-click it to start the Installer.
      27. When installation completes, the enhanced Download Queue will open in your browser window and your first file will start downloading.
      28. Installation on Firefox / Mac OSX
      29. 1. After clicking the link to install the Queue Manager plug-in, you will see this dialogue window:
      30. 2. After selecting "Save File" and clicking "OK", the Firefox Downloads window will appear:
      31. 3. Once the file is completely downloaded, double-click it to open the Installer package.
      32. 4. Double-click the file to start the Installer and click “Install” to begin.
      33. When installation completes, the enhanced Download Queue will open in your browser window and your first file will start downloading.
      34. Installation on Chrome / Mac OSX
      35. 1. After clicking the link to install the Queue Manager plug-in, this message will appear at the bottom left corner of your window.
      36. 2. After clicking "Save", the file will download. Once it has completed, you'll see the installer package ready to access. Click on the name of the file to open it.
      37. 3. In the package, double click in the installer:
      38. 4. Click “Install” to begin the process:
      39. When installation completes, the enhanced Download Queue will open in your browser window and your first file will start downloading.
    21. What if the Queue Manager plug-in installs, but the file I want to download never starts?
    22. You will know that the Queue Manager plug-in has installed correctly when you are prompted for a location to save the file you originally wanted to download. If this does not happen, do the following:
      1. Navigate back to the desired file in your browser and download the file again.
      2. Leave the browser window open until the download successfully completes.
      3. If the download fails a second time, contact us for help.
    23. What if the Queue Manager plug-in installs and the download starts, but it pauses or hangs up?
    24. Try the following:
      1. Uninstall the Queue Manager plug-in
      2. Delete the Resume Download shortcut from the desktop, if it's there.
      3. Navigate to the folder where you saved the application's files and delete any temporary files ending in ".part".
      4. Go back and again click to download your desired media file.
      5. Go through the steps to reinstall the Queue Manager plug-in.
      6. Leave the Download Queue window open until the download successfully completes
    25. How do I uninstall the Queue Manager plug-in?
      • • Windows XP:Choose Start > Control Panel > Add Or Remove Programs. Select "Akamai NetSession Interface" and click Remove.

      • • Windows Vista/Windows 7 : Choose Start > Control Panel > Programs > Programs And Features. Select "Akamai NetSession Interface" and click Uninstall.

      • • Mac OS : Drag the Queue Manager plug-in from the Applications folder to the Trash.
    26. How do I get further help with the Queue Manager plug-in?
    27. Still have questions or need some help? Please contact us and we'll be in touch as soon as we can.
    28. What are the system requirements for the Download Queue?
      • Operating systems:
      • • Windows Server 2003 (32-bit)
      • • Windows Server 2008 (64-bit)
      • • Windows XP 32-bit (SP2 and SP3)
      • • Windows Vista 32-bit (SP1 and SP2)
      • • Windows XP 64-bit
      • • Windows Vista 64-bit
      • • Windows 7
      • • Mac OS X 10.5+
      • • iOS 4+
      • • Android 2.3+

        Browsers:
      • • Internet Explorer 7+
      • • Firefox 2+
      • • Safari on Mac OS X
      • • Google Chrome
    29. My browsers Javascript is Disabled. How do I Enable it?
    30. The PUMA Media Centre site requires java script to be enabled in order to function properly. In order to enable Javascript please follow Link
Social Buzz
Teresa Tayzon
International Public Relations
United States
Teresa.Tayzon@puma.com
+1 617 488 2993
Kerstin Neuber
Head of Corporate Communications
Germany
kerstin.neuber@puma.com
+49 9132 81 2984
Kate Stockman
International Public Relations
Germany
kate.stockman@puma.com
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